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Case Management

Introduction

Welcome to this eCourse!
The Best Interest of the Child
What is Case Management?
What to Expect from this Course?

Foundations

Characteristics of Good Case Management
Start with Building Relationships
Case Management Requires Professional Staff

Preparing for Case Management

How can we Prepare to do Case Management?
1. Hire Case Management Staff
2. Train and Organize Staff
3. Make Local Connections
4. Identify Record-Keeping Tools
5. Implement a Case Management Process
Foundations and Preparing for Case Management Quiz

Case Management Tools and Processes

The Case Management Process
Initial Screening
Assessment
Case Planning
Implementation
Monitoring & Review
Case Closure or Referral

Conclusion

Learning from our Partners
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Resources for Further Exploration
Survey and Certificate of Completion
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